Every step below writes to the same reservation record your front desk is looking at — so nothing has to be relayed, repeated or re-keyed.
Passport or ID captured, registration signed, arrival time given and the room preference asked for — so the counter is a greeting, not an interrogation. Where the law requires guest registration, it is filed automatically.
The digital key appears when the room is ready, and it is revoked at checkout without anyone chasing a plastic card. Guests who prefer the desk still get the desk.
Room service and drinks to a sunbed or a cabana, tables in the restaurant, spa treatments, excursions and transfers — everything charged to the room and visible on the folio the moment it is ordered.
The bill is itemised in the app all week, so there is no surprise at the desk. Express checkout settles it and issues the fiscal invoice by email.
A review request at the right moment, the invoice still available, and a direct-booking link for next season that costs you no commission.
ID capture, registration, signature and a key that appears when the room is ready.
Food, drinks and amenities to the room, the pool or the beach — charged to the folio.
Real availability from the same grid the front desk sees, not a request form.
Real answers from your team, translated both ways, with the guest's record already open.
Sell what you resell, with availability and pricing you control.
Wi-Fi, breakfast times, the spa menu and the house rules — edited by you, never reprinted.
Every charge itemised as it happens, so checkout is confirmation rather than negotiation.
Asked after a good stay, not blasted at everyone the day they leave.
On Resort and Group the guest never sees our name: your header, your colours and typography, your domain, your icon and splash screen, and emails from your address. On Boutique the app runs under ODA branding by default, with a small footer credit — add the branding option to take that off. The exact line-by-line difference is set out on the pricing page.
See the branding tiers →Sent by email or message before arrival, or scanned from a QR in the room. It installs to the home screen if the guest wants it there — and works fine if they never bother.
The interface follows the guest's phone, and concierge messages are translated in both directions so your team can answer in theirs.
Built to stay usable on a weak signal by the pool, and to carry on where it left off when the connection comes back.
A guest who can order from a sunbed orders more than one who has to find a waiter, and a guest who books next season from your app costs you nothing in commission. The guest app is included on every plan for that reason — it is the part of the platform that pays for itself.
Work out what OTA commission costs you →
